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1. Can I park on the street overnight?

There is no street parking allowed between 2 a.m. and 5 a.m. Up to five times a calendar month each homeowner may park on the street overnight after notifying the Police Department. Please click here to request overnight parking. 

2. How can I pay a ticket?

Come visit us at the Police Station with cash or check. Village Hall can take cash, check or credit/debit cards, or you can choose to PAY ONLINE. Before paying online, please confirm you are paying a Village-issued ticket/violation and not a fine issued by the State of Illinois. For assistance, please refer to the differences identified on the Pay or Mediate a Ticket Page.

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1. Where do I register to vote?

Currently, Village staff is unable to provide registration services.  You can register to vote with the Kane County Clerk’s Office.  Additional locations and information regarding registration, grace period registration, early voting and voting can be found at the following link:  Kane County Elections or Kane County Registration and Early Voting.

2. Where do I change my drivers license information?

Visit the nearest Illinois Secretary of State Driver's Facility located at 595 South State Street, Elgin, or visit cyberdriveillinois.com.

3. What Park District should we contact for children's sports and activities?

Hampshire Township Park District has a full program for all ages. At the beginning of each season a catalog is mailed to all homes in their service area. You can reach them at 847-683-2690 or by mail:
390 South Avenue
P.O. Box 953
Hampshire, IL 60140
Hampshire Township Park District Website

4. What school district serves Pingree Grove?

The Village of Pingree Grove is actually in two different school districts. Part of the historic village attends Burlington School District 301, which includes parts of Elgin and Burlington. North of the tracks and all of the Cambridge Lakes Subdivision are in Carpentersville District 300, which includes Algonquin, Carpentersville, Sleepy Hollow, East and West Dundee, Hampshire and Gilberts. Cambridge Lakes has its own Charter School which is part of District 300.

5. Are vehicle stickers or emissions testing required?

Vehicle stickers are not required in Pingree Grove; however emissions testing Is required. Call 800-635-2380 for more information or visit the Illinois Air Team Website.

6. Does Pingree Grove offer a senior bus for shopping or doctor visits?

At this time a senior bus service is not being offered.

7. Is overnight parking permitted on the streets of Pingree Grove?

There is no street parking allowed between 2 a.m. and 5 a.m. Up to five times a calendar month each homeowner may park on the street overnight after notifying the Police Department by using the Overnight Parking Permission Portal called FrontlinePSS at www.frontlinepss.com/pingreepd. Please see this option under the "Residents" option on the Village Website. 

8. Where can I get a library membership in Pingree Grove?

Pingree Grove is part of the Ella Johnson Memorial Library located in Hampshire. Ella Johnson Memorial Library Website

9. Where do I dispose of house paint?

Latex paint should be left open to dry out then disposed of with the regular trash collection. Enamel paint can be disposed of at the monthly Kane County Recycling Event at the county building on Randall Road (formerly the Montgomery Ward Building) in Saint Charles on the second Saturday of each month.

The Village office receives a list of other recycling events as they occur so free to call the village for information: 847-464-5533.

10. Do I need a permit to make a brick patio in my back yard?

Yes. A permit is needed for any outside home improvements. If you are in a Homeowners Association (HOA) you will also need to get their approval first. Contact your HOA representative.

11. Where can I dispose my medications?

The Village now has a drop box inside the Pingree Grove Police Department lobby. You can access this from 6 a.m. to 2:30 p.m. Monday through Friday.

12. Where is the post office for the Village, or where is the closest one to the Village?

The mail in Pingree Grove is delivered by the Hampshire Post Office located at:
196 East Washington Avenue
Hampshire, IL 60140

The Gilberts Post Office or the Randall Road Post Office are probably located closer to Pingree Grove for general services.

13. Where is the closest 4th of July fireworks display? Does Pingree Grove have any other holiday celebrations or festivals?

Pingree Grove sponsors an Independence Day Celebration each year, the weekend after July 4th. Our festivities include:
- Activities for children
- Car show
- Craft and business booths
- Food vendors
- Parade
- Stage show

The festivities begin at 4 p.m. and conclude with Fireworks at dark. Watch our Event Calendar for more events.

14. Is there a law about how early the workers can start in the morning with the new construction homes? They have started as early as 6 a.m. even on weekends.

There is a Village Ordinance that allows for a 7 a.m. start time (10-5-1 Hours of Construction) and a 9 p.m. end time. This ordinance does not apply to any DR Horton / Cambridge new home construction however. They have a 6 a.m. until 8 p.m. schedule Monday through Saturday, 9 a.m. to 5 p.m. Sunday.

15. Do you need a permit for a Pod?

No, you don't need a permit for your Pod. However, it must be parked in your driveway not on the street.

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1. I just moved in how do I set up my water billing?

To establish new service email to info@pingreegrove.org, or call (847) 464-5533 x1511 with the following information:
    1.    First and Last Name
    2.    Service Address
    3.    Property Owner or Renter
    4.    Effective date of service (closing date for purchase or rental agreement start date)
    5.    Telephone number
    6.    Email address
    7.    Date of Birth
    8.    Driver's License or State ID Number

2. How can I pay my water bill?

The Village currently accepts the following payment methods:

• Auto Pay *Recommended 
• Check/Cash Payments made at the Municipal Center Hall Monday-Friday 8:30-5
• Check payment dropped in Drop Box at the Municipal Center 24/7
• PAY ONLINE with any credit/debit card (service fee of 3%)

*The Village does not recommend mailing payment in order to ensure that we receive your payment immediately.  In the event you choose to mail your payment a 10-14 day lead time is advised.*

3. How often am I billed for water?

Water/sewer usage is billed on a two-month cycle. Usage meters are read at the end of even-numbered months (Feb, Apr, Jun, Aug, Oct, and Dec), and billed at beginning of odd-numbered months (Jan, Mar, May, Jul, Sep, Nov).  Download a Utility Billing Calendar for specific details.

4. Can I sign up to receive my water bill online?

You can view your account online and sign up for e-bills. Visit our Utility Billing page for more information. 

Payment options include: 

Auto-Pay:  Sign Up for Direct Debit from your bank account on the due date.
Online:  PAY ONLINE
By Mail:  Check
Municipal Center Drop Box:  Check
In Person at Municipal Center:  Check, Cash or Credit Card

5. Why is there a monthly fee for water/sewer service?

To fund the operating expenses, debt service, capital improvements and replacement costs for Village water and sewer treatment infrastructure, a minimum rate structure is imposed on each water and sewer utility account. A combined water and sewer monthly base fee is $45.00 per month ($90 per two-month billing cycle), assessed on a per-unit/account holder basis. The combined water and sewer consumption/usage charge is $8.28 (11/2022) per 1,000 gallons of water.  Usage is calculated using the measurement from the meter located at each unit.  

6. Why is my water bill higher than normal?

The most frequent reason for an unexpectedly high water bill is a leak somewhere in your home. If you cannot see water leaking in a sink or the washing machine it is probably in the toilet. The easiest way to check for a leak is to take food coloring (sold in the baking aisle at the grocery store; test kits available at the Municipal Center in limited quantities) and put it into the toilet tank. If there is a leak the water will color the water in the bowl with the dye. A leaky toilet can use about 800 gallons of water a day. Leaks can be easy to fix with a repair kit from the hardware store.

7. What is the penalty if I don't pay the water/sewer bill on time?

Accounts that are not paid in full by due date indicated on invoice are assessed a 10% late fee which is added to the balance of the account. A late notice will be mailed with the new balance due within 10-days of notice. If the late notice due date passes and the balance on the account remains outstanding, a final notice will be posed on the residence. The final notice will indicate the final due date attempt and notice of service disconnection should payment not be received. If service is disconnected, a $75 service reinstatement fee will be added to the outstanding balance which will be due prior to reconnection. Service restoration is conducted between the hours of 8:00 am – 2:00 pm M-F. Restoration requested outside of this time will incur an additional $75 reinstatement fee ($150 total).   Contact the Village Municipal Center (847/464-5533, ext. 1511) with additional questons. 

8. Water service was disconnected at my property. How can I get service restored?

Service will be reinstated once the outstanding account balance plus a $75 reinstatement fee is paid in full.  Once payment is made contact the Village Municipal Center to schedule service re-connection. The Village does require someone present inside the home at time of reconnection to ensure no fixtures are running or leaking unobserved.

If service is disconnected, a $75 service reinstatement fee will be added to the outstanding balance and due prior to reconnection. Service restoration is conducted between the hours of 8:00 am – 2:00 pm Monday through Friday. Restoration requested outside of this time will incur an additional $75 reinstatement fee ($150 total).  Payment and requests for reconnection after normal business hours (M-F 8:30am-5:00pm), can be made by calling 630-232-8400. Otherwise service will be reinstated on the next normal business day.Contact the Village Municipal Center (847/464-5533, ext. 1511) with additional questons. 

9. I’m traveling for an extended period. Is there a way to stop service and billing?

Residents who will be away from their home for more than 2 months may inquire if they are eligible for a Voluntary Service Suspension.  Service must be discontinued entirely, so if someone is at the house to perform work requiring water or if the home is for sale and water is required for real estate showings, the voluntary service shutoff may not be a viable option. Service re-connection is $75.  Please see additional information and application.