Water service was disconnected at my property. How can I get service restored?

Water service reconnection requires payment of the balance in full plus a reconnection fee of $75. Payment can be submitted via cash or check payment at the Municipal Center front desk, a check may be dropped in the 24/7 Drop Box at the Municipal Center, or credit/debit payment can be made online. After payment is submitted, please contact the Customer Service Representative to dispatch a technician for reconnection. The Village does require someone present inside the home during reconnection to ensure no fixtures are running or leaking unobserved.

Public Works performs reconnections 7:00 am-2:30 pm but the administrative office is open 8:30 am-5:00 pm. For reconnections before 8:30 am please plan on scheduling the day before with the Customer Service Representative. Reconnections can be performed outside of normal hours for an additional $75 fee.  For reconnection after hours, please call 630-232-8400 after your payment (including reconnection fee) has been submitted.

Show All Answers

1. I just moved in how do I set up my water billing?
2. How can I pay my water bill?
3. How often am I billed for water?
4. Can I sign up to receive my water bill online?
5. Why is there a monthly fee for water/sewer service?
6. Why is my water bill higher than normal?
7. What is the penalty if I don't pay the water/sewer bill on time?
8. Water service was disconnected at my property. How can I get service restored?
9. I’m traveling for an extended period. Is there a way to stop service and billing?