Service will be reinstated once the outstanding account balance plus a $75 reinstatement fee is paid in full. Once payment is made contact the Village Municipal Center to schedule service re-connection. The Village does require someone present inside the home at time of reconnection to ensure no fixtures are running or leaking unobserved.
If service is disconnected, a $75 service reinstatement fee will be added to the outstanding balance and due prior to reconnection. Service restoration is conducted between the hours of 8:00 am – 2:00 pm Monday through Friday. Restoration requested outside of this time will incur an additional $75 reinstatement fee ($150 total). Payment and requests for reconnection after normal business hours (M-F 8:30am-5:00pm), can be made by calling 630-232-8400. Otherwise service will be reinstated on the next normal business day.Contact the Village Municipal Center (847/464-5533, ext. 1511) with additional questons.