What is the penalty if I don't pay the water/sewer bill on time?

Water bills are always due the first Thursday of even-numbered months. Any account not paid in full is automatically mailed a reminder notice of the balance currently due, with a new due date.

We understand that unexpected things happen.  The first time your payment is received late, we will mail a reminder notice but the penalty is waived.  Additional late payments will receive a 10% penalty.

If both due dates pass and the utility balance remains outstanding, we will deliver a final notice reminder (green sticker) with a shutoff date listed.  Please call or contact the Municipal Center (847/464-5533, ext. 1511) if you are unable to make full payment to avoid shutoff and allow us to go over possible options to avoid disconnection.

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1. I just moved in how do I set up my water billing?
2. How can I pay my water bill?
3. How often am I billed for water?
4. Can I sign up to receive my water bill online?
5. Why is there a monthly fee for water/sewer service?
6. Why is my water bill higher than normal?
7. What is the penalty if I don't pay the water/sewer bill on time?
8. Water service was disconnected at my property. How can I get service restored?
9. I’m traveling for an extended period. Is there a way to stop service and billing?