The Village requests a minimum of 48-hours notice to set up new water/sewer utility service account, or discontinue existing service account. To establish new - move in - water service or discontinue service - move out - please e-mail customer service at utilitybill@pingreegrove.org or call 847-464-5533 (ext. 1511), and provide the following information:
Establish New Service
- Indicate if Property Owner or Renter
- Customer Name(s)
- Service Address
- Billing Address if Differs from Service Address
- Effective Date of Service
- if new owner - provide purchase closing date
- if new renter - provide date lease agreement begins
- Telephone number
- Valid E-mail Address
- Date of Birth
- Valid Driver's License or State ID Number and Indicate State Where Issued
Discontinue Service
- Indicate if Property Owner or Renter
- Customer Name
- Current Service Address
- Effective Date to Discontinue Service
- If existing owner - date of sale, and if available name of new owners
- If existing renter - move out date with notice from landlord confirming end-of-lease/move out
- Forwarding Address for Final Water Billing